Shipping and Returns

Thank you for stopping by my shop and supporting Canadian business. I stand behind every single product that I make.  Should you have any issues with your product or have any questions at all, please feel free to reach out 1-888-860-7735 or email info@UppercaseDesigns.ca.  

SHIPPING:  If the product you order is in stock it will be available for local delivery, pick up or delivery within a couple of days.  If it's a custom order, your order will be ready for shipping or pick up within 10 days.  

RETURNS & REFUNDS:  Although we don't offer refunds or returns, we take huge pride in the product that we make and try to provide a perfect product every single time.  However, we know that's almost impossible to maintain, so if there is an issue with your order, Uppercase Designs will do everything possible to correct the issue.   Thank you in advance for allowing us the opportunity to make it right for you.  Please call 1-888-860-7735 or email info@UppercaseDesigns.ca

LIABILITY: Uppercase Designs is not liable or responsible for any injuries that may be caused while using any tools to make our kits or while using any product purchased from Uppercase Designs.

Should you have any concerns or questions about our Chunky Blanket Loom products or Hot Tub Table products or about your order please contact info@UppercaseDesigns.ca or call 1-888-866-7735. 

Thank you, 

Shelley McNeil